Terms of Service
Acceptance
By creating an account or using the anonymous trial, you agree to these terms. If you don’t agree, don’t use the service.
The service – as is
ShelterMetrics is offered in beta “as is”, with no warranty of fitness for any specific purpose. Porosity figures are measurements of a photograph, not a guarantee of real-world wind reduction. Do not use our output as the sole basis for agronomic, engineering, insurance, or legal decisions — always corroborate with field measurements and a qualified professional.
Your account
- You’re responsible for keeping your password secure and for activity on your account.
- One account per person. No sharing or re-selling account access.
- We can suspend or terminate accounts that appear to be abusing the service (script-driven quota abuse, attempts to probe the infrastructure, uploading content that isn’t a photograph, etc.).
Acceptable use
Don’t:
- Upload content that is not a photograph of a shelterbelt/windbreak or similar vegetation.
- Upload photos containing identifiable individuals without their consent.
- Attempt to break, probe, or reverse-engineer our service, or to bypass the free-tier quota.
- Use the service in violation of any applicable law.
Your content
You keep all rights to the photos you upload. We process them in memory only to compute the porosity analysis and do not retain the image files. We retain the numerical results, quality metrics, and metadata described in the Privacy Policy.
Pricing & billing
The Free tier is currently free for personal / evaluation use. Paid tiers listed on the pricing page are informational during beta — no payment is processed until a checkout flow is live. When billing is introduced, prices, taxes, and refund terms will be restated here and you’ll be notified by email before any charge.
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, consequential, or punitive damages arising from your use of the service, including but not limited to lost profits, lost data, or decisions made based on the analysis output. Our total liability in any 12-month period is capped at the greater of (a) the fees you paid us in that period, or (b) £50.
Termination
You can delete your account at any time from the dashboard. We can terminate accounts for breach of these terms, or to discontinue the service, with reasonable notice where practicable.
Changes
We may update these terms as the service evolves. Material changes will be emailed to signed-up users; continued use after notice means acceptance of the new terms.
Governing law
These terms are governed by the laws of England and Wales. Disputes that can’t be resolved by email are subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Questions? hello@sheltermetrics.org.